Last updated: October 28, 2026
This policy applies to purchases made in the DEBBIE DIKES online store (debbiedikes.shop/) from DEBBIE DIKES, Granbury, Texas. If a piece does not fit or is not what you expected, here is how returns work.
Summary
- Window: 30 days from delivery.
- Condition: unworn and unwashed, with the original tags and hygiene sticker attached, and no odour, make-up or sun cream marks.
- Return postage: free within the US on the first return per order; you pay for additional returns from the same order.
- Refund: to the original payment method, 5–7 business days after we receive and check the item.
What can be returned
One-pieces, bikini sets and cover-ups that are unworn, unwashed and still have their tags and hygiene sticker. Try things on — we expect that — but do not wear them out of the house, wash them, or have them altered.
What cannot be returned
For hygiene reasons, swimwear can only be returned with its hygiene sticker intact and only if it has not been worn in water. Trying a piece on over underwear is fine. Final-sale items are marked on the product page and cannot be returned. This does not affect your rights if an item is faulty, not as described, or not fit for purpose.
How to start a return
Email admin@debbiedikes.shop with your order number and the item you want to return. We reply within one business day with a return label and instructions. Please do not send anything before you hear from us — parcels without a return reference take much longer to process.
Return address: DEBBIE DIKES, 6623 Christa Ct, Granbury, TX 76049, USA.
Exchanges
Need another size or colour? Start a return for the item you have and place a new order for the one you want — that is faster than a postal exchange, and it holds your size before it sells out. If the size you need is out of stock, we will tell you when it returns.
Faulty or incorrect items
If something arrives damaged, has a stitching fault, or is not the item you ordered, email us within 14 days with photos. We cover return postage in full and send a replacement or a refund, including original shipping, as you prefer.
Late parcels
If tracking has not moved for seven days, or a parcel is marked delivered but missing, contact us and we will open a carrier claim. See our Shipping Policy for details.